Post by Admin on Jun 23, 2017 8:43:41 GMT
[Notice regarding balance adjustment compensation]
Greetings Heroes!
On June 22nd (Thursday) we have already updated balance adjustment for the rare hero Tenjin as based off the feedback of our players.
After the rebalance has been applied, we’ve distributed the compensation to our players. Individual compensation has been distributed to all players.
For all players, "Four-star limited rare hero selection ticket" was distributed,
Tenjin owners are entitled to the compensation which included "Rubies" and the "6-star Normal/Rare Hero Selection Convert Ticket (including awakening)".
1 "6-star Normal/Rare Hero Selection Convert Ticket" should have been given to Tenjin owners, regardless of the number of Tenjin heroes owned,
Due to our mistake, it has been confirmed that some players have gotten duplicates of the tickets.
As soon as the issue was investigated and confirmed, we have retrieved the item.
But we would like to guide you that we have identified users who have used up the item already, and those players will be excluded from the event to be held later.
[Notice for event to be held later]
■ Event Period: in July 2017
■ Rewards: 6-star Normal/Rare Hero Selection Convert Ticket (Including Awakening)
※ Because the present event plan is not completed, we would like to ask for more patience for more details.
We sincerely apologize about the fact that we could not take immediate action on the parts that were out of game's intention, and the procedure on compensation was not smooth.
We will inform you about future events through further notice.
Your feedback is highly appreciated as it helps us work towards.
To provide more pleasant game environment and better service to our community, we will do our best to work hard to improve Dragon Heroes.
Thank you.
Greetings Heroes!
On June 22nd (Thursday) we have already updated balance adjustment for the rare hero Tenjin as based off the feedback of our players.
After the rebalance has been applied, we’ve distributed the compensation to our players. Individual compensation has been distributed to all players.
For all players, "Four-star limited rare hero selection ticket" was distributed,
Tenjin owners are entitled to the compensation which included "Rubies" and the "6-star Normal/Rare Hero Selection Convert Ticket (including awakening)".
1 "6-star Normal/Rare Hero Selection Convert Ticket" should have been given to Tenjin owners, regardless of the number of Tenjin heroes owned,
Due to our mistake, it has been confirmed that some players have gotten duplicates of the tickets.
As soon as the issue was investigated and confirmed, we have retrieved the item.
But we would like to guide you that we have identified users who have used up the item already, and those players will be excluded from the event to be held later.
[Notice for event to be held later]
■ Event Period: in July 2017
■ Rewards: 6-star Normal/Rare Hero Selection Convert Ticket (Including Awakening)
※ Because the present event plan is not completed, we would like to ask for more patience for more details.
We sincerely apologize about the fact that we could not take immediate action on the parts that were out of game's intention, and the procedure on compensation was not smooth.
We will inform you about future events through further notice.
Your feedback is highly appreciated as it helps us work towards.
To provide more pleasant game environment and better service to our community, we will do our best to work hard to improve Dragon Heroes.
Thank you.